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Out-of-hours Doctors limit their risk with innovative telephone technology
Out of hours GP service provider Northern Doctors Urgent Care (NDUC) has been the first provider of their kind in the UK to implement a new multiple call recording solution.
The unique solution from Business Systems UK Ltd has solved the challenge faced by many health organisation of having to centrally record telephone calls from both landlines and mobile phones across a large geographical area.
Recorded calls form part of storage of calls and the speed and ease of finding calls giving us more control and saving us time and money, " Comments Dan Burrows,
Technical Manager – NDUC. Business Systems UK has nearly two decades worth of experience within the call recording industry.
This has made it a popular choice with mission critical
organisation such as the NHS, who rely on it’s solutions such as the VocalMaxPro to meet their call recording demands. Crucial facts used in NHS dispute resolution cases.
Failure for any health provider such as NDUC to capture and record them means they could be exposing themselves to unnecessary risk.
"We chose the VocalMaxPro from Business Systems as it offered us an integrated ‘one box solution’ to our problem of disparate sites; it was the best product for our requirements"
"It’s dramatically simplified our process of capturing calls, from the perspective of managing the system,
