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At BAPCO 2011: ‘Next generation 999 – managing multimedia incident information’
NICE Systems’ presentation at the main conference at BAPCO 2011 on April 14th will be complemented with demonstrations of its incident management solution at stand 217.
On Thursday 14 April between 3:05 and 3:35 in the main conference Murray Barker, Public Safety Product Manager at NICE, will explain how police forces can prepare for the next generation of inbound emergency communications and how it has the potential to not only improve the quality-of-service, but also reduce operating costs in the longer term. “During BAPCO 2011 we will demonstrate how to quickly, effectively and cost-efficiently reconstruct emergency calls, incidents and events using voice, video, screen, data, or any other type of multi-media incident information that may come in to the command and control centre today, or tomorrow.”
To further help the UK’s emergency services professionals plan for the next generation of 999, NICE will provide insights from its involvement as an active participant of the US organisation NENA (National Emergency Number Association) – an expert forum that supports the progress towards Next Generation 9-1-1 (NG9-1-1). During the presentation NICE will explain how some Command and Control Centres in the US expect to be able to receive NG9-1-1 calls as early as this year and will discuss how they are dealing with issues of funding, managing new technologies and operations.
