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Leicestershire Constabulary iR3 initiative goes nationwide
A pioneering and award-winning Leicestershire Constabulary initiative aimed at building public confidence, improving performance and creating efficiencies is now available to all UK forces.
Leicestershire Constabulary introduced the iR3 solution to improve service delivery and enhance public confidence in the work of the local police. iR3 enables the Force to focus on priority issues that matter most to local people and ensures that critical resources are used efficiently and effectively.
By linking demand - such as crimes and incidents - to resources, operational managers can effectively plan, monitor and manage a variety of policing activities, from critical response to patrolling strategies. Better decision-making and analysis leads to an improvement in desired cashable savings, efficiencies and performance.
With iR3 the Force has been able to deliver and demonstrate a new and higher level of transparency in policing by ensuring that the right resources are in the right places at the right time; by improving the balance between response and patrol to achieve improved outcomes in Neighbourhood Policing priorities and NIM Tasking; and by enabling local officers to consult and report to local groups on activities and outcomes linked to local priorities such as ASBOs and vehicle thefts.
Officers in Leicestershire can now confidently show neighbourhood groups and the wider public where officers have patrolled on a visual computer display. For the first time, the community has a direct input on local patrol strategy by being involved in setting the locations that officers patrol either by foot or by vehicle. This helps to deliver increasing public confidence.
The Force delivered dramatic improvement and emphatic results during its pilot phase in the North Basic Command Unit. There have been significant increases in visits to, and time spent at, priority locations and marked reductions in crime and anti-social behaviour including:
• police visits to crime hotspots up 286%
• time spent in priority locations up 545%
• anti-social behaviour down 50%
• emergency response times within 15 minutes up from 85% to 94%
• fuel consumption down by 21%
• fuel bills down 16%
Leicestershire Constabulary has now rolled out iR3 force-wide, focusing its emphasis on improving operational performance and delivering efficiencies, and is in the process of rationalizing its vehicle fleet to achieve impressive savings.
The project's success has won recognition at the highest level. In his Independent Review of Policing 2008, Sir Ronnie Flanagan noted that the initiative has resulted in: "A dramatic reduction in self-deployment, substantially reducing multiple deployments and improving response times through automatic identification and deployment of the nearest available unit. Officer time spent in priority areas has significantly increased."
Leicestershire Constabulary was also among the winners at this year's ACPO Excellence in Policing Awards in September. Now in their second year, the Excellence in Policing Awards aim to encourage police forces across England and Wales to share the creative thinking and innovative solutions that are vital to making their limited resources go further and work harder.
Northgate Public Services is now the exclusive supplier and integrator of iR3. It is offering all police forces the opportunity to meet their strategic priorities and boost public confidence in their localities while improving performance and driving efficiencies and cashable savings.
