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Emergency Control Centre Operations
The Emergency Control Centre Operations course, run the Emergency Planning College is aimed at those within local authorities, emergency services, the NHS, the private sector and regional and central government who are expected to work within or manage an emergency control room. Delegates will have, or may be expected to take on, an operational role in managing information, processes and staff in a control centre environment.
Aim: To equip participants with the knowledge and skills required to manage information, processes and staff in a control centre environment.
Objectives: By the end of this event you will be able to:
identify the key requirements necessary to establish and effectively manage a control centre
establish and apply the principles of good information management
identify suitable technology for assisting with the management of information
define the training needs of control centre staff
process information received in different formats into intelligence for decision making
establish basic standards for comfort and staff morale in the control centre environment
brief small teams
evaluate the use of visual display in the management of control centres.
Pre-Requisites: Delegates will usually have attended the Introduction to Civil Protection (ICP) course for a foundation in the Civil Contingencies Act and Integrated Emergency Management. However, delegates with appropriate experience should consult the attendance policy for information on exemption from ICP.
Dates & Rates:
16-18 Jan 2008 Ref: 03B
10-12 Mar2008 Ref: 11A
Rate 1 £622 Rate 2 £496 Rate 3 £234







