Emergency Control Centre Operations - Bapco Journal

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Emergency Control Centre Operations

Published: 
04 December, 2007

The Emergency Control Centre Operations course, run the Emergency Planning College is aimed at those within local authorities, emergency services, the NHS, the private sector and regional and central government who are expected to work within or manage an emergency control room. Delegates will have, or may be expected to take on, an operational role in managing information, processes and staff in a control centre environment.

Aim: To equip participants with the knowledge and skills required to manage information, processes and staff in a control centre environment.

Objectives: By the end of this event you will be able to:

identify the key requirements necessary to establish and effectively manage a control centre

establish and apply the principles of good information management

identify suitable technology for assisting with the management of information

define the training needs of control centre staff

process information received in different formats into intelligence for decision making

establish basic standards for comfort and staff morale in the control centre environment

brief small teams

evaluate the use of visual display in the management of control centres.

Pre-Requisites: Delegates will usually have attended the Introduction to Civil Protection (ICP) course for a foundation in the Civil Contingencies Act and Integrated Emergency Management. However, delegates with appropriate experience should consult the attendance policy for information on exemption from ICP.

Dates & Rates:

16-18 Jan 2008 Ref: 03B

10-12 Mar2008 Ref: 11A

Rate 1 £622 Rate 2 £496 Rate 3 £234






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