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European Tetra networks have worked impeccably for more than 10 years but the focus is now turning towards the poor impact that these networks have had when it comes to cooperation between emergency professionals, writes Anders Mathiasen.
Recording the interaction between the public and the emergency services is not a new concept by any means. But there are still quite a few things that the emergency services could learn from the private sector, not least of which is interaction analysis technology.
CyberTech International has been involved in the development of software for digital storage and analysis of telephony and radio communication for 20 years. BAPCO Journal speaks with Luisa Pollini-Kommu, CyberTech’s Marketing Manager for the UK, about some of the latest developments in the field.
Two-way radios are mainly used for communications but not many people are aware of the full potential of digital radios. Applications are transforming the role of the radio and the market is slowly waking up to that fact. We speak with Danish application company Zonith.
A successful response to large scale emergencies depends on the interoperability of the many responder agencies involved. Understanding the UK’s capabilities in this field is just one of the subjects on the remit of the Royal United Services Institute’s new Research Analyst.
In December 2007 the announcement was made that Wiltshire Police would be investing £2.1m on a mobile and remote working solution from HCL Technologies, a company little known in the UK emergency services sector. With the implementation period now nearly over, BAPCO Journal spoke with HCL and Wiltshire Police to find out more.
PageOne introduces a suite of business continuity communication software for emergency response teams around the world.
Eric Pradier, Motorola Services’ Vice President and General Manager, reviews the types of managed service arrangements that are available for critical communication networks and some of the issues that organisations should assess when evaluating the support they may need.
If the sources mentioned by a recently published report are to be believed, then public satisfaction with police services is moving in the wrong direction. Could technology help?
The recording of telephone calls that are handled by emergency service call centres is a vital way of making sure that the service provided by operators is maintained at a high standard. Storacall, a company that has been in this sector since 1969, provides a range of services that allows call centres to improve their services and store large amounts of calls for a variety of purposes.
Now in its third year, The Emergency Services Show takes place in Stoneleigh Park, Coventry, 19-20 November. It combines combines an extensive exhibition and dedicated conference.
Following up on an article in The Guardian about CCTV the BAPCO Journal spoke to a range of leading companies and DCI Mick Neville from the MET's VIIDO unit, to uncover some truths about CCTV, and find out what needs to be done to make this technology as useful as it can be.
Scotland is currently biting the bullet and planning to have all Scottish forces running the one Command and Control system. BAPCO Journal spoke with Tracey Lee, Head of Emergency Services Group at Steria, about the project and what it may mean for the rest of the UK.