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SunGard has confirmed that South Wales Police Force has gone live on SunGard Vivista’s NSPIS Command & Control system. The new system replaces the Force’s Captor system (also supplied by SunGard Vivista) that had been in use for six years. The go-live was deemed a total success, with no reported problems within the first critical three hours.
Inspector John Morgan of the South Wales Police NSPIS Implementation Team said, ”The implementation of NSPIS Command and Control has been a great success. Our CAPTOR system has served us well for the last six years but was showing its age. Our control room operators are enjoying using a more powerful system and we are looking forward to bringing in new features such as contingency plans, AVLS, integration with Airwave and possibly mobile data over the coming year.”
Mike J Walker, project manager, SunGard Vivista, said, “The NSPIS Command & Control implementation project provided a seamless transition of the Force’s Command & Control business from the Captor system. This transition was problem free and this is testament to the close working relationship of the Force’s and SunGard’s project teams. All the key project activities were planned and executed jointly, including the system testing, data loading and training tasks.
“From the go-live, the new system has fully supported the business needs of the Force, including key interfaces with the Force’s crime management system. We are pleased that the new system has demonstrated excellent transaction response times and availability, and look forward to working with the Force to implementing further functional elements of the system, including close integration with SunGard’s ICCS system to provide a fully integrated control room solution.”